Management Meeting Held 15th October 2025

New Malden Tennis Squash & Badminton Club

Minutes for Management Meeting: 15th October 2025

Present: Brian Croad, Nick Martin, Mohmud Mohamed, Scott Scarrow, Paul Impey, Andy Rickman

In Attendance: N/A

Apologies for Absence : , Ash Khan, Toni Horidyski, Gavin Young

Minutes of Previous Meeting: 17th September 2025. these were read but Andy Rickman wanted to amend statement regarding the time that the snooker table should be closed for play in the evenings.the general content was all agreed but we will not approve or publish until November Meeting to allow possible changes.

2. Membership: membership figures as of 15th October 2025

Category	Current Total	Change From Last Month
Total Members	1052	+25
Paying Members	1005	+25
Badminton	53	+3
Gym	197	0
Gym Founders	19	0
Juniors	142	+4
Social	111	+1
Squash	128	+2
Tennis	116	-1
Family	80	-23
Full Membership	14	0
Senior Full Membership	39	-3
16 - 25 Full Membership	15	+1
Pickleball	64	+3
Combined Rackets	7	+1

Please be aware that the family membership shows 80 memberships which is 25 less than the previous month. The provides a misleading figure which is due to changes in the MyCourts database system. Family memberships have up to 5 persons under the one membership and for club usage the ‘children’ have been included as junior members. From now on, family memberships will appear lower and be shown thus.

3. Matters Arising from previous meeting:

Squash coaching – SS reported that a proposed contract had been sent to Claire, to start this process. SS to send a similar version to Martin Lowes. Also, SS to ask Martin Lowes to provide copy of current DBS certification, as the previous version has expired. Action: SS to send contract and ask for accreditation.

Alarms – Done.

Business Plan – SS presented latest stage of Gap Analysis, and asked members of the committee to review and provide comments, additions etc. The next stage is to collate all of the gaps and map these against the strengths, weaknesses, opportunities and threats. Action: SS to collate all gaps.

SS to ask Scarlett if she and Sophie could contact the National Sports Associations, to get data on trends in membership and numbers playing across the country, and London/Surrey if possible. Action: SS to ask Scarlett.

Snooker table – Done.

Gym bike – bike to be removed from gym. Action: NM to organise.

4 Finance:

MM reported that the club had £72k in the club account, and £151k in reserves, and the outstanding loan was £58k. These figure include a £10k payment by the developer.

MM reported that overall activity is showing an increase in turnover and projecting a year end surplus..

5. Management & Club Matters:

Land sale – BC reported that the developer had still not paid the full amount. The club's solicitor has now written to the developer to confirm that the club was not taking action immediately or to extend the timescale, but prepared to wait for a short time to overcome the problems that the developer says he currently has. This situation will be reviewed next Wednesday.

In the meantime, MM to update Insignis. Action – MM to update Insigis.

Mobile Phone Mast – The mast operator has not responded to the letter sent by the club, stating that the contract was not a tenancy contract and it is due to expire next June.

Snooker table closing time – after prolonged discussion, it was agreed that play on the snooker table could continue until 10.45 each evening. This was the final decision, but subject to the lights being turned off no later than that time, and that players do not abuse this timescale. Action – AR to print out and put up a notice detailing this, to avoid staff having to explain this.

Code of Conduct – SS presented the first draft of a code of conduct for all members, for discussion. Unless any members of the committee have any changes by the time of the next committee meeting, this will be included in a newsletter to all members, on the website and put up on the club notice board. Action – all committee members.

Staff discounts – AR asked that the committee consider amending discounts to staff. BC/NM to meet with Linda and Esme to consider these changes, and possibly discuss with all staff.

Booking cancellation - It was agreed to reduce the period for refunding of cancelled court bookings for 2 days to 1 day before the booking. Action: NM to update the system.

Expense budget for each section – AR asked whether each section could be given a small budget for incidental expenses. This suggestion was discussed in depth, but rejected by the committee for the following reasons: that there is already an effective process in place for progressing requests from sections; and that there needed to be central oversight for any spending (to ensure it did not conflict with other activities).

Club coffee machine - the current machine has been returned for repair under warranty. The committee agreed to investigate a more robust and commercial unit be purchased once the land sale monies have been received.

6. Tennis:

SS reported that he had given a copy of the proposed contract for tennis coach Paul to AR, for him to introduce the proposal to him. Action: AR to provide copy of contract to Paul and explain what is happening.

AR reported that, following the poll for all tennis members, the tournament will remain at the same time each year.

7. Squash:

Nothing to report.

8. Badminton:

BC reported that the club matches had commenced.

9. Gym Section.

NM reported that junior coaching had started in the gym.

10 Pickleball.

SS reported that he had given a copy of the proposed contract for pickleball coaching to Gillian. She has responded, asking for a meeting with SS and another committee member to discuss this.

MM reported that e was looking to start a weekend competitive session, probably on Saturdays 2-5. Initially, this would be once a month and would be intended for competitive playing. This proposal needs to be developed, with issues such as non-members, costs, and promotion to be resolved. Action: MM to prepare proposal for next meeting.

11. Business Plan.

The committee also agreed with the SWOT attributes collated so far. SS will tabulate these, for use in the Gap Analysis, which is the next step towards formulating the club's Business Plan. Committee members will agree during the Gap Analysis where the club currently sits against where it would sit in an ideal world for a number of areas (eg financial position, reputation, membership etc). SS will compile the list of areas for this exercise to be done either at the next meeting or the one after. Action – SS to compile GA list.

DONM: 19/11/2025 at 6.30pm

Brian Croad

Chairman

10/02/2026